Careers | YouSendIt

Careers

YouSendIt is the trusted leader in digital delivery- used by almost 7 million people to instantly & securely send, receive & track large and important digital content. YouSendIt’s technology platform provides developers and partners the resources for integrating YouSendIt services into the applications people use for creating or communicating. With subscription plans for individuals, businesses & enterprise organizations- YouSendIt is the solution for on-demand digital delivery.

YouSendIt has won 2 consecutive Webware 100 awards, was named by Techcrunch as the “king of the space” of file delivery and was recently selected as one of the Always On Top 100 Private Companies in 2007.

The company is experiencing a high growth rate with thousands of new registrations daily and more than a 40% revenue increase. We are a fast-paced organization where teamwork is the norm, and everyone contributes to success. We're looking for individuals who will use their creative talents to help improve who we are, what we do, and how we do it.

Our spacious office (recently featured on officesnapshots.com) is conveniently located in downtown Campbell's Pruneyard Plaza; where you'll find free parking, easy lightrail access and many nearby shops and restaurants. More information about the company is available here.

We'd love to hear from you. To apply for any of the following positions, upload your resume and cover letter below or email it to jobs@yousendit.com. Please include the position for which you are applying in the “Subject” line (example: “Support Engineer”).

Director of Product Management
Lead UI Design Engineer
Director of Product Marketing
QA Manager
Senior Software Engineer – API
Senior Software Engineer – Billing
Senior Software Engineer – UI Web Developer
Senior Software Engineer
Senior Software Engineer
Systems Engineer

Director, Product Management

The Director Product Management is responsible for defining and delivering solution strategy, market requirements, product requirements, product line plans, roadmaps and rollout plans for the solutions.

You will identify new, innovative YouSendIt solutions from existing ideas and new concepts based on industry experience and contacts with customers and prospects, and manage the entire product management life cycle from strategic planning to tactical activities. You will be a strong champion of YouSendIt solutions, both internally as well as with customers, partners, small business organizations and other industry organizations, and communicate product decisions and direction to all organizations to manage feature set delivery throughout the development and product release cycles. You will provide as-needed support to sales teams via technical presentations, sales training material, white papers, lab demonstrations, and other customer engagements, analyze potential partner relationships for solutions along with Business Development, and contribute and lead efforts to continue to build and develop a strong and enthusiastic product management team.

Requirements:

8+ years of Product Management experience and successful track record in delivering Internet/corporate software solutions.
8+ years experience and demonstrated qualities as a leader.
Highly proficient in Product Management process and Software Development Life Cycle.
Direct experience in customer engagements, business case analysis, product definition, pricing, prioritization trade offs and new product introduction process.
Direct experience in competitive analysis & formulating successful competitive strategies.
Experience collecting and analyzing customer and market requirements and translating these into product requirements.
Proven ability to analyze potential partner relationships for solutions along with Business Development.
Ongoing tracking and analysis of the business environment, competitive products, customer feedback, market research, press and analyst reports, etc.
Passion for understanding and working with customers and users.
Profound understanding of Internet/Web technologies.
Track record of strong collaboration across cross functional teams.
Strong analytical and problem solving skills.
Excellent written and verbal communication skills. Ability to communicate clearly with technical and non-technical individuals.
Degree in Computer Science or equivalent technical background.

Desired:

MBA highly desirable.

LEAD UI DESIGN ENGINEER

YouSendIt has an outstanding team of development engineers working on solutions with a wide range of UI design challenges. You will be responsible for creating, adapting and implementing innovative ways of achieving highly usable products within YSI. This position offers great opportunities for individual creativity and innovation. You will be responsible for providing UI Design and Usability support to YSI product development teams, including designing and specifying product UIs, the analysis and investigation of application usability, and field studies. You will drive UI Design and coordinate usability on multiple, unrelated projects, set project usability objectives, and work on problems of complex and diverse scope, identifying creative alternatives. You will be responsible for creating and maintaining UI prototypes and UI specifications while collaborating closely with development, marketing, and product management to ensure the success of product UIs.

Requirements:

Minimum 5 years UI Design and Usability evaluation experience.
Minimum 1 year as a UI Designer at a SaaS (software as a service) company working in a team environment prototyping, designing, and coding web application user interfaces.
Expertise in producing rapid prototypes from whiteboarding through wireframes to finished interfaces.
Demonstrated skill in documenting UIs.
Demonstrated skill in conducting all feedback methodologies (e.g., usability testing).
Excellent communication skills.
Must have solid experience with and knowledge of web-based UIs and HTML, and be able to produce UI prototypes. Proven ability to create and maintain UI prototypes and UI specifications.
Experience interacting with different departments including product management, marketing, and engineering.
Skills manipulating images for web usage with an expertise in HTML and CSS, as well as skills such as PhotoShop, Dreamweaver, etc.
Ability to work in a team setting and be independently motivated is key.
Background bringing UI perspective to discussions about new product concepts, take direction from UI Lead, rapidly prototype concepts, gather feedback from key approvers as well as UI test subjects, rapidly revise prototypes, and add creatively to the UI during the various cycles.

Desired:

Flash/Flex experience
Proficient in DHTML
Strong graphic design abilities (if they are in addition to the Skills listed above)
Strong writing skills for help/labels/links/buttons

Director, Product Marketing

The primary responsibility of the Director of Product Marketing focuses on “go to market” strategic planning including pricing, positioning, demand creation and distribution. This will include developing and executing marketing campaigns through email and onsite channels. This person will work closely with Product Management and Engineering on customer needs and requirements. Lead pricing strategies to maximize distribution and reach, including working closely with Product Management on conducting pricing and margin analysis and competitive pricing analysis, on an ongoing basis. Develop & implement “Routes-to-Market” plan for the product family. Execute upon both high-value to high-volume distribution strategy and partnership opportunities. Develop & implement high impact and differentiated positioning and messaging for the product family. Closely monitor the competitive marketplace and develop internal and external competitive analysis and selling-against guides for all competitive products. Manage new product introductions including sales readiness, website marketing, launch activities, integrated messaging plans, etc. Specifically develop and deliver sales enablement and sales training. Evangelize YouSendIt products through speaking opportunities at tradeshows and conferences, bylined articles, partner events, etc. Develop high-impact sales tools such as white papers, presentations, case studies, business cases, and TCO/ROI analysis.

Requirements:

BS in Marketing, Computer Science or equivalent.
8+ years of experience in product marketing for software, internet or SaaS products.
8+ years of industry experience with increasing levels of responsibility and track record of success.
Proven leadership and successful introduction of pricing strategies
Must have demonstrated success launching internet products and services including execution of high-impact marketing plans.
Solid command of core marketing disciplines.
Excellent communications skills (written, verbal).
Proven project management skills and the ability to deliver multiple projects simultaneously.

QA MANAGER

As a QA Manager, your primary focus will be to ensure the success of major, minor, and hot fix (patch) releases. You will own the overall quality of YouSendIt’s products from the front-end to the back-end and from product inception to product deployment and support. The success measurement will be customer satisfaction. Therefore, customer advocacy in this role is a must. As a leader, you will also mentor QA leads and engineers in best practices, processes and testing techniques. Functioning in a small start-up, you are expected to be hands-on. Along with the management of the overall release (personnel, resources, products), you will also be expected to own a feature area if there are resource constraints. This position is also strategic. YouSendIt is a young company that is growing fast, so we are looking for someone that can take our current strong team and grow it into a world-class QA organization with state-of-the-art testing abilities and processes. You will work closely with all major stakeholders: Product Management, IT, Engineering, and Customer Support.

Requirements:

8+ years of Internet/E-commerce/Web testing experience.
4+ years in a QA management role.
Detail-oriented with a keen eye that matches that of a customer’s expectations.
Thorough understanding of SDLC and major software development methodologies and processes.
Ability to assess risks and bring closure to multiple items in a release.
Ability to balance competing projects and features across multiple resources.
Must have past experiences in bringing an automation framework or project from conception to full-time usage with an outlook on strategy and cost-benefit analysis.
Experience with offshore teams.
Must have excellent negotiation and diplomatic skills.
Must have excellent communication and organizational skills.
Ability to view a release in terms of objectives and high-level business goals.
Bachelor’s degree in CS or Information Technology or related field.

Desired:

Past experience with triaging customer support issues and running a customer-oriented team is a plus.

Senior Software Engineer (API)

Senior Software Engineer, will be responsible for development and maintenance of API development for YouSendIt Inc.

Requirements:

5+ years of industry experience.
Good knowledge of Linux platform for application programming.
Experience building N tier web applications.
Worked with and built web services using multiple SOA frameworks.
Strong Programming experience using Java.
Worked with RDBMS such as Oracle, Sybase, SQL Server, and MySQL.
Able to design and develop relational entities.
Experience with PHP, javascript, Ajax, HTML, XML, and CSS.
Good understanding of HTTP protocol.
BS in Computer Science.

Desired:

Experience developing applications using MVC paradigm.
Knowledge of design patterns.
Good verbal and written communication skills.
Team player.

Senior Software Engineer (Billing)

Senior Software Engineer (Billing), will be responsible for development and maintenance of the online Billing system for YouSendIt Inc.

Requirements:

5+ years of industry experience.
Good knowledge of Linux platform for application programming.
Experience building N tier web applications.
Worked with and built web services using multiple SOA frameworks.
Strong Programming experience using Java.
Worked with RDBMS such as Oracle, Sybase, SQL Server, and MySQL.
Able to design and develop relational entities.
Experience with PHP, javascript, Ajax, HTML, XML, and CSS.
Good understanding of HTTP protocol.
BS in Computer Science.

Desired:

Experience developing applications using MVC paradigm.
Knowledge of design patterns.
Good verbal and written communication skills.
Team player.

Senior Software Engineer (UI Web Developer)

YouSendIt’s Engineering team develops web based digital data management products used by several million users and corporations. We are looking for an enthusiastic and experienced front-end developer who can take mock-ups and prototypes, implement them and own the delivery. We are looking for a Senior Web Application Developer with experience developing web applications with an emphasis on PHP. You will design the system service modules to meet business goals while working with cross functional teams to identify and address deployment requirements, as well as local and remote development teams to deliver high performance, reliable, scalable and secured YouSendIt services.

Requirements:

Experience with application development using LAMP stack.
Strong HTML, CSS, Javascript and AJAX.
Knowledgeable in UI standardization and guidelines.
Usability conscious.
Experience working with cross-functional teams and business groups.
5+ years related experience.
Knowledge and hands-on experience working with Linux, Apache, MySQL and PHP technologies.
Proficient in any of AJAX, Web Services, XML, Servlet, SOAP, WSDL, Java, .NET, C++, PHP, SOA framework.
Must have strong analytical skills and excellent verbal and written communications.

Desired:

Formal SDLC experience. Knowledge of the best practices and ability to articulate, formalize and rationalize best practices into enforceable standards.
Flew and/or Flash.

Senior Software Engineer

YouSendIt engineering team develops web based digital data management products used by several million users and corporations. We are looking for an enthusiastic and experienced senior web application developer/lead with experience developing web applications with an emphasis on PHP. You will design the system service modules to meet business goals while working with cross functional teams to identify and address deployment requirements, as well as local and remote development teams to deliver high performance, reliable, scalable and secured YouSendIt services.

Requirements:

6+ years of system development experience in internet-based service applications.
Familiar with portal development, application development using LAMP stack, security infrastructure and access control, content management, network communication protocols, Java and/or .NET experience, process orchestration, and SOA architecture design and deployment experience.
In-depth knowledge of HTTP/S protocols, network communication protocols and performance analysis, access control and security infrastructure protocol, LDAP and content management systems.
Knowledge and hands-on experience working with Linux, Apache, MySQL and PHP technologies.
Proficient in AJAX, Web Services, XML, Servlet, SOAP, WSDL, Java, .NET, C++, PHP, SOA framework.
Must have strong analytical skills and excellent verbal and written communications.
Knowledgeable in decoupling service components with a good understanding of setting component granularity.

Desired:

Formal SDLC experience. Knowledge of the best practices and ability to articulate, formalize and rationalize best practices into enforceable standards.

Senior Software Engineer

Design system service modules to meet business goals and have a good understanding of setting component granularity. Work with cross-functional teams to identify and address deployment requirements. Work with local and remote development teams to deliver high performance, reliable, scalable and secured YouSendIt services.

Requirements:

Knowledge of or coursework in design and deployment, application development using LAMP stack, network communication protocols using Java, and HTTP/S protocols
Master’s degree in Computer Science, or related degree or its foreign equivalency.

Desired:

A good understanding of AJAX, Web Services, XML, Java, C++.

Systems Engineer

You will focus on the day to day operations of our rapidly expanding web-based services, ensuring service scalability and reliability. Additionally you will apply your project management skills to operationalizing new offerings and system improvements. You will develop, enhance and deploy monitoring solutions and assist in evaluating infrastructure improvements for long term growth and cost efficiency. You will be a primary contact to resolve production/hosting related issues. This is a fast paced dynamic environment which requires an energetic self starter with creative approaches to solving complex problems. If you are a self-motivated, innovative problem solver who thinks smart, makes the right things happen; if you thrive working in uncharted waters; we would like to hear from you.

Requirements:

6+ years systems administration experience managing enterprise Unix/Linux and Windows environments.
3+ years working in a data center operations group.
TCP/IP networking experience.
Skills required include Scripting (Perl, Shell, VB etc.), Networking and Web Server.
Excellent troubleshooting capabilities.
Good teamwork skills, with strong communication.
Excellent Project Management skills.
Must possess ability to work effectively and efficiently in a cross-functional environment.
B.S. Computer Science degree (or equivalent).

Desired:

Knowledge of systems and internet security a strong plus.